|
Our
Guarantee ::
At
WIPL we are so much confident about our services that we offer a full
30 days money back guarantee to our shared & reseller hosting
plans. If you are not fully satisfied within the first 30 days of the service
we would set you a full refund.
All
our Reseller Linux & Windows hosting plans are backed up by a 30
days money back guarantee.
If you
are not completely satisfied with our services within the refund time
period specified for your plan, you will be given a full refund of the
contract amount excluding transaction fee and overages.
This
policy does not apply to any additional services such as overages,
disk space, pop accounts, sub-accounts, Domain Parking accounts, etc.
It does not also apply to dedicated servers and the value add or addon
services associated with these.
If you
are not happy or your expectations are not met all you need to do is
to request for a refund in the first 30 days and we shall send you a
refund request form which you have to fill and upon the receipt of the
refund request our billing section would set a refund to the payee's
account. We highly appreciate if you can include the reason for the
refund or why you are leaving our network, this is done to ensure that
we upgrade & improve our services/network/feature to the highest
possible standards which may meet your requirements in future.
Accounts
cancelled/terminated by WIPL for violating our Acceptable
Usage Policy or TOS do not qualify
for the 30 days money back guarantee. If your account is found guilty
& has been cancelled due to violation of our terms for eg.
spamming, warez, you would not be given any refund.
|
