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Our
Guarantee ::
At
WIPL we are so much confident about our services that we offer a full
30 days money back guarantee to our shared & reseller hosting
plans. If you are not fully satisfied within the first 30 days of the service
we would set you a full refund.
All our shared & Reseller Hosting plans are backed up by a 30
days money back guarantee.
If you are not completely satisfied with our services within the
refund time period specified for your plan, you will be given a full
refund of the contract amount excluding transaction fee and overages.
This policy does not apply to any additional services such as
overages, disk space, pop accounts, sub-accounts, Domain Parking
accounts, etc. It does not also apply to dedicated servers and the
value add or addon services associated with these.
If you are not happy or your expectations are not met all you need
to do is to request for a refund in the first 30 days and we shall
send you a refund request form which you have to fill and upon the receipt
of the refund request our billing section would set a refund to the
payee's account. We highly appreciate if you can include the reason
for the refund or why you are leaving our network, this is done to
ensure that we upgrade & improve our services/network/feature to
the highest possible standards which may meet your requirements in
future.
Accounts cancelled/terminated by WIPL for violating our Acceptable
Usage Policy or TOS do not qualify
for the 30 days money back guarantee. If your account is found guilty
& has been cancelled due to violation of our terms for eg.
spamming, warez, you would not be given any refund.
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